Gemini for Google Workspace FAQ

• Users with a Gemini for Google Workspace license get enterprise-grade data protections when they use Gemini (gemini.google.com). Submissions aren't used to train models and are never reviewed by humans. Learn more about how Gemini (gemini.google.com) works for users who don't have a license.
• Your interactions with Gemini for Google Workspace stay within your organization. Gemini for Google Workspace stores any prompts or generated content alongside your Workspace content and does not share them outside your organization.
• Your existing Google Workspace protections are automatically applied. Gemini for Google Workspace brings the same enterprise-grade security as the rest of Google Workspace, automatically applying your organization’s existing controls and data handling practices, such as data-regions policies and Data Loss Prevention.
• Your content is not used for any other customers. None of your content is used for model training outside of your domain without permission.

You can learn more about how we're protecting your Google Workspace data in the era of generative AI.

• Only users who have their language set to an English dialect can use Gemini for Google Workspace. For now, all responses are delivered in US English. Users may have to edit spelling and grammar to adapt responses to their English dialect.

  We'll add support for additional languages at a later date.

• Users must be 18 years of age or older to use the add-on. Admins are responsible for assigning the add-on to users 18 years of age or older.
• Only Google Workspace administrators who subscribe to one of these editions can purchase this add-on. We’ll have more information to share on availability for small business, education, and consumer users in the coming months.

1. Make sure you have a qualifying edition of Google Workspace.
2. Purchase the add-on.
3. Assign Gemini for Google Workspace licenses to users in your organization.

For exact steps, go to: Get Gemini for Google Workspace

Additional details about the availability of Gemini for Google Workspace features

Each time you submit a generative AI request, it starts a process that uses a tremendous amount of data center resources. Google has planned for this increase in computational usage, and will attempt to make Gemini for Google Workspace responsive to everyone who has subscribed to this add-on. 

However, we expect customer usage to dramatically increase because of the transformative nature of these features. Consequently there may be times when your use and experimentation may cause Gemini for Google Workspace to be slower or delays in wait time. 

Contact your account representative or Google Support if you experience slower than usual Gemini for Google Workspace response times.

Additional details about the usage of Gemini for Google Workspace

You and your users may not use Gemini for Google Workspace in a way that degrades the services for other Google Workspace customers, such as submitting an excessive number of requests.

To protect the service and ensure Gemini for Google Workspace is available to other customers, Google may reduce your access to AI features if we reasonably determine that you've exceeded usage limitations.

The team administrator needs to:

1. Add Gemini for Google Workspace to your team account. 
2. Assign Gemini licenses to people on your team.